![]() ![]() Consult your IT department if the use of the application is nevertheless prevented. You do not need Admin rights on your computer to use TeamViewer. A full installation of TeamViewer is not necessary. In order to set up a TeamViewer connection, you will need to download and install the TeamViewer QuickSupport tool. Provide us the displayed ID and password to start the sessionīy viewing the actions by the Support Team you will see and learn how we solve your ‘issue’, so that next time maybe you can fix it yourself (depending on issue type). When you are in contact with our support team, open TeamViewerQS.exe to start TeamViewer. ![]() TeamViewerQS.exe will be downloaded to your computer and appear in the download bar (default: at the bottom of your browser screen).Please click hereto download TeamViewer QuickSupport.To run TeamViewer, please follow these step-by-step instructions: Authorization by the remote user is, of course, necessary. It enables ad-hoc remote support features and provides the possibility to take control of the remote platform. Our Support Team uses TeamViewer as the mainstream product to provide the remote support.TeamViewer is an intuitive, fast and secure web-based application for remote control. Download and installation of this PC software is free and 15.48.4 is the latest version last time we checked. To prevent unexpected invoicing, please make sure you are entitled to support. Deploying the TeamViewer QuickSupport app In the Admin Portal, go to Apps > App Catalog. TeamViewer QuickSupport is provided under a freeware license on Windows from remote desktop software with no restrictions on usage. To make use of our support service, generally, a service package for the your software product is required. Deltares is happy to provide (remote) support to users of our software products.
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